We are seeking to hire an experienced Receptionist to join the Example Co. team. Free, fast and easy way find a job of 1.511.000+ postings in Nashville, TN and other big cities in USA. Our Receptionist’s duties include offering administrative support across the organization. Serve the visitors, Greeting them, welcoming them, and announcing them appropriately. Necessary cookies are absolutely essential for the website to function properly. They are also responsible for handling minor customer issues, resolving complaints from guests who are not satisfied with the hotel’s services, and escalating issues beyond their capacity to resolve when necessary in a timely manner. Receptionist, Medical Receptionist and more on Indeed.com This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Accommodates special requests whenever possible. Ready to join immediately with NOC. Some front-desk jobs, in a hotel for example, not only greet and assist customers, but … Front desk receptionists usually act as gatekeepers for an office. MINIMUM 2 YEARS OF EXPERIENCE . The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. We're proud of our 4.4 rating on Glassdoor from our employees. They communicate with guests and customers at the highest level of hospitality and integrity, and accommodate guests’ special requests whenever possible. It is the front desk receptionist who greets anyone who enters the building. You will perform a range of duties including answering phone calls, managing the … The general term will optimise your job title to show up in a general search for jobs of the same nature. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. A smiling face and a cheery hello helps hotel customers feel welcome, and can help to maintain a high walk-in conversion rate, … To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We also use third-party cookies that help us analyze and understand how you use this website. Clients, patients and visitors all expect to be greeted with a warm welcome and assisted by someone with a genuine and sincere interest in helping with whatever it is they need. Job Description. Find out how to turn down a job interview. Keep reading for a REAL hotel front desk job description you won’t find on Indeed. You will also learn about the skills, abilities, experience, etc. Front Desk Receptionist Job Description, Key Duties and Responsibilities. Search and apply for the latest Receptionist front desk jobs in Nashville, TN. What Does a Front Desk Receptionist Do? able to quickly adjust approach and activity to meet new demands, diverse guests, changing circumstances and new priorities. Primary job duties include greeting guests, issuing room keys, booking reservations, answering questions about hotel amenities, services, and surrounding points of interest, and ensuring customer satisfaction. Greeting and receiving guests and customer service are usually a common thread in all front-desk job descriptions. Hotel Front Desk Job Description Template. Feel free to revise this description to meet your specific duties and requirements. Because a receptionist's role is crucial to your business' bottom line, make sure … Technical skills: They require basic skills for operating and maintaining office machinery. During check-in, a front desk agent will verify a guest’s method of payment and run a … This category only includes cookies that ensures basic functionalities and security features of the website. Job Description for Front desk Agent / Front office assistant in hotel. Job Code. Description. Free, fast and easy way find a job of 689.000+ postings in Palo Alto, CA and other big cities in USA. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. The front desk is the hotel’s heart. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Excellent customer service skills. £24,000 Experienced. Front desk schedulers may also be referred to in the job market as receptionists, secretaries, or front desk clerks. Hotel Receptionist. Apply to Front Desk Agent, Receptionist and more! Hotel front desk receptionists also provide housekeeping duties to ensure the front/reception area is safe and clean at all times. Sure, I met great people and learned a lot, however, I had little time for myself and had to quickly learn how to deal with stress. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the … Take note of them and make sure to include them in your receptionist job description … The receptionist is also the hotel’s face. What does entry level mean for a job? Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. Adaptability and flexibility- able to quickly adjust approach and activity to meet new demands, diverse guests, changing circumstances and new priorities. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. Job Overview. The Front Desk Agent will assist guests with inquiries, problems and complaints. He/She is the hotel’s first impression for the traveler who has just arrived. We make the hiring process one step easier by giving you a template to simply post to our site. Hotel Receptionist/Front of House Job Description GENERAL DESCRIPTION The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. Receive and respond daily to emails, … Attention to Detail  - able to ensure accuracy in all operations. Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction. They connect and understand the guest/customer needs and refer them to appropriate units when necessary. Job Details. Salary : 2,000 + Accommodation. A front desk agent is responsible for checking hotel guests in and out of their rooms. Working with guests is not only about nice people, which is what they DON’T tell you in the job description! They work in various sector of the economy including: retail businesses, hotels, healthcare organizations, insurance companies, pharmaceuticals, manufacturing, automobile companies, etc. Job description for hotel front office staffs. LOOKING FOR HOTEL RECEPTIONIST ON URGENT BASES . Adapt this hotel receptionist job description to meet your own needs. Job Description and Duties for the Front Office Department. Skills. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Here at Example Co., we are a leading company in our industry in the region. These cookies will be stored in your browser only with your consent. The hotel receptionist job is often referred to as a front desk agent. Be it in a restaurant, hotel, school campus, or corporate building, all types of receptionist jobs are pretty much similar. 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By clicking “Accept”, you consent to the use of ALL the cookies. Please, leave a comment in the box below. Job … You will also find this article useful if you are interested in the front desk receptionist career. Verified employers. Front Desk Receptionist SYAJ HOTEL; Dubai, UAE; Date Posted: Dec 15 2021/01/14; Loading... Add a Cover Letter Complete Questionnaire Email; Messenger; WhatsApp; WhatsApp; Twitter; Facebook; Complete Questionnaire Print; Report Abuse; Job Description. Find out the best way to respond. The list below is the duties and responsibilities of a restaurant, hotel, or front desk receptionist. When you work at the front desk of a hotel your job title may vary between the following: Receptionist; Clerk; Agent; Customer Service Representative; Host; Guest Attendant; Auditor; Supervisor; There are more, and it really depends on the hotel and/or the … This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. By definition, a receptionist is the first person to be seen by a visitor to any business. Front desk clerks with Holiday Inn provide customer service to hotel guests. They're a company's first line of defense. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Duties include welcoming customers and making them aware of the best in hotel services. We’re looking for a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. Example of a Hotel Front Desk Receptionist job summary Our 6-room oceanfront hotel needs a Hotel Receptionist to serve as the face of our business and senior management’s connection with our guests. Apply to Front Desk Agent, Receptionist and more! Hotel Front Desk Agent Job Description. We hold strong regard for quality guest services and for the people we employ. It is mandatory to procure user consent prior to running these cookies on your website. They must also be able to follow-up on a case through to resolution, Stress management skills: Front desk receptionists require the ability to maintain composure in high pressure and fast-paced environment, Self- starter and team player: They must be able to work both independently as well as in a team oriented environment to accomplish assigned tasks and goals, Listening and communication skills: They require the ability to actively listen to customers or guests to deduce what their real needs are. Full-time, temporary, and part-time jobs. This receptionist job description sample can assist you in creating a job application that will attract candidates who are qualified for your front desk job. SR-7-12-2020-0-55-29-181. Learn how to write a standout Hotel Front Desk Receptionist job description with this guide. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It’s through the front desk that all veins pulse: housekeeping, sales, reservations, etc. These interview guides list the type of interview questions asked in a job interview for a hotel receptionist. Because a receptionist… The list below is the duties and responsibilities of a restaurant, hotel, or front desk receptionist. Individuals interested in this career must also possess active listening and communication skills, interpersonal skills, and computer skills. As a Receptionist, you will be the first point of contact for our company. Other common job titles include guest relations associate or front office agent. You also have the option to opt-out of these cookies. You will also coordinate front-desk … A front desk agent is responsible for checking hotel guests in and out of their rooms. Let me be honest with you: my experience as a hotel front desk agent was wonderful and stressful! In a hotel, the front desk receptionist’ role involves crafting the guests’ experience: they check them in, assign rooms, and ensure luggage and needs are in the room ready. This excellent hotel receptionist resume example can easily be adapted for your own use. First line of defense can manage multiple tasks at once new priorities Cashier... Front-Desk … front desk agent, receptionist and more perform essential front desk receptionist job Summary we in. Full time front desk receptionist is the first point of contact with guests and handles all stages of guest. Rates and amenities it easy for you based on facts and available resources all times Does a desk. That will attract the most hotel front desk receptionist job description candidates wonderful and stressful phone calls as well as provide basic if... Ensure accuracy in all operations prime location great company for you to customize it with your specific duties responsibilities... 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