From furniture assembly to data entry - hire a skilled Airtasker today. Follow MySmallBusiness on Twitter, Facebook and LinkedIn. In the event that the task does not push through and gets cancelled, Airtasker processes the return of the funds back to the your account accordingly and you are sent an email letting you know. 98% of trades like electrical & plumbing work is done by NON licensed holders that want to make a quick buck and tell you what you want to hear... Horrible! When he arrived he started making excuses and doubled the price right there on the spot. The platform allows users to post requests for jobs for everything from cleaning to assembling furniture and other users, known as 'Airtaskers', then compete by bidding for the right to perform the jobs. We definitely encourage Taskers to maximise the use of the Comments section to ask as much as they can about the task in order to put forward an offer that reflects the total amount they expect to receive. Work can be dangerous. Caretasker: Airtasker’s bushfire recovery; Caretasker: What safety tips should I follow? For more information about how to cancel a task, please see: https://support.airtasker.com/hc/en-au/articles/200955870-How-do-I-cancel-a-task-, Only the latest review will count in the company's TrustScore. Seriously guys - respond to feedback, get rid of shammers fast! But nothing happened. That’s why it’s shocking that you’ve continued to allow a child to use your service. Hi Louise, thanks for raising this. iwould give a 5 star if they improve these things yesterday i gave 1 star today i gave 3 star because they returned my funds. Collaborative economy expert Rachel Botsman says providers of services on online marketplaces are at risk. Tim Fung, the co-founder and chief executive of Airtasker, says reports of harassment such as that of Jennifer are "really concerning" and Airtasker works with local authorities including police if required. This is shockingly unprofessional and dangerous considering there is a child potentially entering strangers homes.Edit** in reply to your response. Needless to say I cancelled his appointment. They don't even have a customer support, so whatever issue you have, the robot redirects you to the articles which it thinks relevant to your question. I told him not to worry about it and he left. Airtasker chief executive Tim Fung said the health and safety of the Airtasker community was its highest priority right now. We’re passionate about building a trusted community of members, while helping to create positive experiences for our Posters using the platform to get tasks done. This is a free work platform, Move on mate and stop being a goose. It’s important to remember that getting tasks done with Airtasker means you are transacting with another member on the platform. What did I expect, most of the tasker are uncheck, not interviewed or just losers.. Avoid. **************************************Hi Airtasker,I wish you would expound on how to get into the Airtasker Account. Poster safety. Hi Adrian, we're sorry you had this experience. Hi Joanne, thanks for raising this. Airtasker was working on developing ways to allow people to better describe their task, while avoiding constraining what people wrote, he said. It's none of your business. Airtasker is the TaskRabbit alternative for Australia and the UK. Making payment arrangements outside the platform is also a breach of the guidelines. I want to say Airtasker stole my money. No response. I gave him a second chance and told him where I wanted more attention, cage back 40 minutes later and still no improvement. Some users talking about management improvement but I don't think so , I believe some Airtasker's rules are still stupid!Hourly rate is a part of airtasker's job but still they block tasker's account if the make quote based on their hourly rates! Unions NSW and some tradespeople are calling on the Federal Government to set up an independent regulator to oversee the emerging gig economy, amid concerns workers' safety is at risk. No, it’s theirs and you won’t ever get it back, thanks for returning my funds after 2 weeks of agony airtasker is ok ive been using them for a while. Hi Olga, the fees on Airtasker are used to cover costs in running the platform such as secure payment systems, fraud protection, insurance, and support services which you can contact by emailing support.airtasker.com. Airtasker runs a secure site with a valid certificate. If you need additional details, you may reply to the email or send our support team an email at … In my 18 months at Airtasker the number of good product decisions and enhancements can be counted on one hand. Our dedicated team is always keen to assist. Tim Fung, co-founder and chief executive of Airtasker, says reports of harassment are "really concerning". Hi Matt, Airtasker's fees are used to cover costs associated with running the platform, including secure payment systems, fraud protection, insurance, and support services. As for the cancellation of your task and refund, when an assigned task is cancelled, your payment may be returned as Airtasker credit within 24 hours from when your task is cancelled and you are sent an email letting you know. Just visit the Google Play Store or the App Store to download and install the app on your mobile device. The platform allows users to post requests for jobs for everything from cleaning to assembling furniture and other users, known as 'Airtaskers', then compete by bidding for the right to perform the jobs. What can I … I had tasked a cleaner more than I could have just gotten from a reputable company. In June 2016, Airtasker raised $22 million in a series B investment led by Seven West Media for a 15% stake. The company has an app that can be downloaded for any Android or iOS device. But for some reason without an email my account got restricted and i have 100% 5 star review. Hi Olga, the fees on Airtasker are used to cover costs in running the platform such as secure payment systems, fraud protection, insurance, and support services which you can contact by emailing support.airtasker.com. Fung pitched his idea to his friend Jonathan Lui and from there Airtasker was born. I said that you do the job and then if it takes more time, I’ll pay through Airtasker. Hi SJ, thanks for your feedback. "It is an open marketplace," she says. Airtasker takes following the Community Guidelines seriously as these are created for the safety and security of users like yourself. I was in his home alone with him organising his wardrobe.". Airtasker management are beginning to improve. Yes I’m aware of the terms and age limits. I posted a task. But nothing appears my bank account. Airtasker was told about every situation but did nothing- they said call 999 if I was scared but no disciplinary action was made from them to the tasker . I have written to them twice with no reply. days, after which i have been "granted" the possibility to repost the task, which obviously delayed my overall project. We want to create an open and fair marketplace.". Only for people with little to no experience fill these roles for such an extended period of time that they were given the full time role by default. Airtasker describes themselves as “a trusted community marketplace for people and businesses to outsource tasks, find local services or hire flexible staff in minutes.” Their website helps people find the workers they need to complete home cleaning, handyman jobs, admin work, photography, graphic design, and more. I would give NEGATIVE asterisks to Airtasker if I could.I posted a job, made one payment through Afterpay & when the day came the job was NOT completed !! Is airtasker.com Safe? I had a terrible experience yesterday with a cleaner. Airtasker Jennifer* posted to an Airtasker Facebook support group, Airtasker Problems, about harassment she faced after completing a wardrobe organisation task through Airtasker. Get in touch with Safety Gate Installers such as Phillip G, Paul P, and Joshua K today to get a wide variety of Safety Gate Installation jobs done. !When I emailed Airtasker support for help they informed me to go to 'Tasks' to cancel the job & ask for a refund. But no drop down menu appeared.On Mon 18/01/2021 I was notified of a refund of the first amount that I had paid to Afterpay, Afterpay also informed me of the same & that all future financial obligations were cancelled.I thank you both & I also thank Trustpilot for the opportunity to write this review. Terrible platform .. disgustingly expensive .. 22% .. that’s higher than Amex .. what a joke. I might as well have dealt with him myself if the company does nothing to protect me - or others who will book these people without knowing this is what they do!. "This is a two-sided thing," she says. I posted a task and I feel unsafe, what should I do? Airtasker is a trusted community platform that connects people who need to outsource tasks and find local services with people who are looking to earn money and ready to work. The idea was conceived in 2011 when Tim Fung failed to assemble some IKEA furniture – wishing there was someone who could do it for him. I do not recommend AirTasker! "Someone of this character is a PREDITOR [sic] and could have turned at any time," she says. I WORKED up close with this guy – BTW HUGE GUY I would have been helpless. I tried 'Airtasker.com' but all I got was 'What do you want done'? .....then a series of different tasks to be done appeared. Credit:Louise Kennerley. I have written several times in comments through the app. If you have concerns you wish to discuss, you may get in touch with our Support team via support.airtasker.com. If you're still unable to come to an agreement with the other user, we have a Dispute Resolution process that will be facilitated by our dedicated team. As unease grows over the safety of Airtasker for users, people providing services on the platform have also raised concerns. Please be assured that your details are safe with us. As I refused to pay cash and advised them that any increase of the fee wil be through the app, they left and they said another truck will come to do the task that is smaller and will not need cash payment. Private messaging Once you’ve posted a task or accepted an offer, you’ll be able to stay in contact with all relevant people until the task is finished using Airtasker’s private messaging system. Airtasker my name is Mark L. On airtasker being following all the rules. Airtasker is an open online marketplace, with Taskers being independent contractors, not employees of Airtasker. It has now been 5 business days and not a single bit of work was done. All rights reserved. Money from the air! If no work has been done, you can lodge a cancellation request by logging in to your Airtasker account, going to the task page, and selecting the Cancel option from the drop down menu. I booked a Taker to move my apartment. Absolutely terrible. After i had to cancel the task because the guy wasn't responding, the money got stuck with them for 5(!) I look forward to receiving the refund.Best wishes Sharron, Disgusting!Just one wordDon’t care about the taskers,taskers are treated like crap.Customer has not released the funds,After several messages to customer,customer ignores.Emailed airtasker on many occasions but completely ignored us,no reply.This has been going on for 3 days nowNo customer service,just robotic copy paste replies,as you will see in here also. Sometimes, a Poster posts a task and never returns! An Airtasker spokesperson said the issue was taken seriously, and that the supply or sale of alcohol was strictly prohibited through the app. Hi there, thanks for your feedback. Access thousands of skilled people for your home & office tasks. When you assign a task, the assigned task price is immediately deducted from your card account and is then held in our secure escrow account, Airtasker Pay. the things they need to improve they need atelephone service someone answering phone calls. Jennifer says she complained to Airtasker, but was not satisfied with the response. I can't give any start for them. "Inevitably as Airtasker has grown you will get a mix of people. What are some safety tips I should follow? Although, I believe there are either lots of spammers posting bogus tasks (for whatever reason). Considered safe by WOT 4.1 (1 Review) Hi Aaron, we're sorry to hear you've had this experience. I would give more stars, but....I see so many tasks that never get questions answered in order to place an offer. Interestingly, AirTasker has actually got a referral program (ext). We are PCI compliant and regularly perform vulnerability scans against our systems. He didn’t understand the basics - expected me to accept that toilet stains cannot be removed - I showed him toilet duck! Hi Sharron, sorry to learn that the Tasker you assigned was not able to complete your task. After that time the poster has another 3 days to assign, else they shouldn't be allowed to post again.PS >>> 88Miles P/H. I firmly believe, they shouldn't allow up to a month to find someone. I've noticed far fewer 'content moderated' responses. They did such a bad job. Airtasker has 1.4 million people signed up and turns over $75 million a year, but it provides little protection for those providing services through the platform. The minimum age is 18. Hi Ronal, we truly appreciate your review and we are sorry about your experience. Rachel Botsman says people providing services on Airtasker accept risk when they accept a task. In October 2017, Airtasker raised $33 million to enable the company to expand to Britain. Tim Fung, co-founder and chief executive of Airtasker, says reports of harassment are "really concerning". It’s ridiculous. Hi Justin, when a task is assigned, the funds are safely escrowed in Airtaskey pay where it will remain either while the task is being completed or while it undergoes the dispute process. Airtasker have not taken steps to remove this account. Airtasker more than doubles capital with new investment round. I have reported this to you many times and you have not acted or taken steps to stop this happening. © 2021 Trustpilot A/S. Both I and hired person cancelled my fence extension job and I requested my refund. "Face to face he was fine, in fact I gave him 5 stars," she says. Airtasker offers a convenient mobile application so that you can use it on-the-go on your phone or tablet. To learn more about Airtasker pay, please see https://support.airtasker.com/hc/en-au/articles/205832680-What-is-Airtasker-Pay-. !Posters always want the cheapest deal. Air tasker took my money and will not respond to me. Your reply is quite frankly a joke and shows how unprofessional you are. The Airtasker credit can be used on your next task. What should I do? If you have any further suggestions, you may send them to our team via support.airtasker.com. As for the cancellation of your task and refund, when an assigned task is cancelled, your payment may be returned as Airtasker credit within 24 hours from when your task is cancelled and you are sent an email letting you know. You think it’s in escrow?? My suggestion is not allow more than 3 days. This safe way to pay lets you use Visa or Mastercard credit/debit cards to pay for your tasks. And I wish I had read the reviews which are ALL BAD before using Airtasker.My advice to all of you out there is do NOT NOT NOT obtain help from this company at all, based on the BAD experiences of those who ventured to give you NEGATIVE feedback so that you may avoid similar UNFORTUNATE experiences. But they did NOT help me find WHERE 'Tasks' is.When I explained my situation & asked for a cancellation & refund, Airtasker asked me 'when I wanted the job to be done' !! Airtasker claimed to have 600,000 community members and more than $40m annual transaction volume. "The guy started sending me messages about how he wanted me to take control of his body and get him naked and stuff. They said support center responded within 24 hours. Cara is the small business editor for The Age and The Sydney Morning Herald based in Melbourne, 'I would have been helpless': Predatory behaviour warning on Airtasker. Airtasker has seen a huge spike in jobs advertised during November and December, with more than $32 million worth of tasks posted in the lead up to the festive season. And guess what... they canceled my task and they were right...nothing happened to them. Hi Reza, we are sorry to hear that you have had this experience while using our platform. It has been an easy and safe way to complete small jobs for extra cash for … Be assured that your feedback will be relayed to the relevant team as Airtasker is keen on finding new ways to improve the platform and our service to the community in general. I started at Airtasker just after a big change in leadership where all of the senior leadership team were replaced or left. Airtasker will continue to work with Unions NSW to ensure best practice workplace health and safety standards are in place to protect workers and consumers using the platform; Prior to the Unions NSW Airtasker campaign there was no reference to minimum rates of pay, insurance cover or appropriate licensing for work performed through the site. Not great for professionals. ", When contacted by MySmallBusiness Jennifer said she didn't want to comment further as "90 of my 91 completed jobs have been fantastic and I wouldn't do anything to ruin [Airtasker's] name, I would be screwed without the extra income.". The fees also help us to continue improving our technology to make using Airtasker a positive and efficient experience for all our members. I have reported a user on airtasker numerous times as they are a 16 year old child. Generally, once it is processed, it can take between 5-7 business days to arrive in your account. The guy started sending me messages about how he wanted me to take control of his body and get him naked and stuff. Airtasker has over 1.4 million people signed up. I recommend use TaskRabbit instead, way more reliable, workers have insurance and the process is way better. Whilst Taskers on the platform are members with a free account like you and are independent contractors responsible for their own actions, we do take reports of this nature extremely seriously. Fortunately he canceled the task so I was not charged. I had a bad tasker that had no clue on how to assemble IKEA furniture that also damaged it and the answer from AirTasker is plain and simple: we take no responsibility for anything, talk to the tasker. An Airtasker spokesperson said the safety and security of customers is a 'top priority'. An Airtasker spokesman said the supply or sale of alcohol is strictly prohibited on the platform. !I have NO doubt at all that this company Airtasker makes it VERY difficult for us to get our refund. The tasker cancelled last minute. He hunted me down on Facebook and I blocked him. Used airtasker after 3 years. I complained and the dispute process is ridiculous. Understand everything about off topic comments and not sharing info. As an online marketplace, our communications are mainly done via email where our support team does try their best to respond as soon as possible. Many tasks never see the light of day. You can’t pause your job when bombarded with offers to decided on one, the only option would be to cancel and when you do so you can’t assign anymore you need to repost a new job again. I had to ask the cleaners to leave my home after coming home to find that the place was still dirty - despite a call from him that he was finished. "You accepted the task so you accepted the risk. No responses for my emails. It’s still up to you to practice vigilance in keeping yourself safe from frauds that never stop existing around us. They were late by 4 hours and then they sent a subcontractor with a 20 tone truck instead of 4.5 as per their offer. Airtasker claimed to have 250,000 users and to process $15 million worth of tasks a year. Botsman says security and safety measures are needed for people using services and people providing services. Total rip off, charging both poster and tasker (12% and about 22% respectfully). For more information about AIrtasker's dispute process, please see: https://support.airtasker.com/hc/en-au/articles/360001291168-What-is-Airtasker-s-dispute-process-. Airtasker only supports online payments through our secure program, Airtasker Pay. This has delayed me getting my kitchen back together and I am having to cook for my children in the bathroom. Generally, you will receive an email explaining why the content was moderated. and they should reply straight away within a time frame 20 minutes otherwise it causes frustration to the customer if their is a problem i hope my feed back will be helful to airtasker staff help them improve their buisness. These people have a pseudonym online and you go into their home. People don't yet realise the individual responsibility they are taking on when they accept a task and go into someone's home and do something for a stranger. There is a similar service in the USA called TaskRabbit. Once the task has been cancelled, your payment will be returned to your account accordingly. So, about 35% goes to airtasker for so-called platform maintenance! Does Airtasker have health and safety obligations? "As a start-up, we're trying to find our way." Still the same. Airtasker has over 5 Safety Gate Installers in Point Cook, with an average rating of 5.0 stars from 3 reviews. As unease grows over the safety of Airtasker for users, people providing services on the platform have also raised concerns. This link has some useful details should you want more information about the return of your funds: https://support.airtasker.com/hc/en-us/articles/221269248-How-long-will-my-refund-take-. We explain everything you need to know about the gig work platform from how it works, Airtasker pay, and alternative websites. I posted a task but something doesn't seem right. I checked his reviews - many 5 star reviews that look fake!!!!! Airtasker is focusing on temporary recruitment and growing its mobile platforms. Asked if he needed to remove insect screen to clean windows! Could a senior staff member from Airtasker Support please acknowledge and reply to my numerous emails sent since Thursday 21st Jan 2021 with regards to harassment and non payment from Sonny L' s task.I feel 72 hours with no response or resolution is concerning and harassment and defamation from Airtasker poster Sonny L and not closing the task which has allowed him to continue with harassment, breaches the Airtasker Rules and Guidelines and Airtasker is lacking in ethical management by not closing the cast, settling payment owed and foolish with believing his outrageous lies, accusations and defamation of character.I can not understand why I have to resort to this review website to get a reply and action the settlement but have been made aware that my emails were read by Airtasker support and passed onto the concerning poster who is still harassing me.I am appalled with how Airtasker have managed this incident and would like prompt resolution and an end to this ASAP.This is unprofessional and should never have gotten to this.Stand up to the moral obligations and treat Taskers with respect and answer emails and resolve disputes, be accountable and earn the high commissions you deduct for said services and represent those that are worthy.Shame on you!Donna R. I have been on Air tasker since last year. They said that they’re interstate removalists and thus they asked for cash to do the job or else they will leave. "We make very transparent what our Airtasker rules are to people who join the Airtasker community, it is underpinned by cultural values and people must respect those values," Fung says. Be assured that your details in Airtasker are secured. We want every user to have a safe and rewarding experience while using the platform. These processing times depend on your banking partner. Airtasker is a criminal organisation who do not care about the safety of their clients. I am very disappointing about Airtasker. Makes you wonder what else isn’t being checked when you’re allowing a tasker into your home when they can’t even verify the age of the person....I have reached out to airtasker and have revived no response. From simple to complicated tasks Airtasker can help you complete your home cleaning handyman jobs admin work photography graphic design or even build a website. It's a very good platform for freelancers however the posters lack respect for the freelancers and they think getting work done for cheap prices give them the right to disrespect the freelancers. Please don't trust them. Absolutely shocking that checks are not being done to ensure even the ages of taskers using this service. We take your safety extremely seriously at Airtasker. Airtasker said the refund processed. He said that if I didn't cancel the job via air tasker (so he didn't have to pay the fee) plus give him another $500 he wouldn't do it. They mentioned that Airtasker is just an app and that if I don’t pay cash they simply cancel the task and nothing would happen to them and that I’ll be in trouble as I’ll be left with all my stuff and no removalist. The idea behind Airtasker is not a new one. Hi Sara, thanks for your feedback. Even when I declined the cancellation and explained my reasons, Airtasker proceed with it and only payment was refunded...conclusion, getting your tasks done through Airtasker is extremely risky and you are not protected by anything...even when the Tasker doesn’t show up, Airtasker still keeps them active which makes doing business with this platform a very high risk affair with no compensation if things are not done... just don’t try it... Airtasker have withheldMoney for a task that I cancelled for 6 weeks now. Which is why contents that breach these guidelines are moderated accordingly. Maybe Airtasker should keep a close eye on people that consistently post tasks and never appoint a tasker. I hired a tiler last week who quoted me based on photos that I had provided. Hi Dan, we are sorry to hear that you have not received the return of your funds yet. The harassment started once Jennifer left the job. Scan airtasker.com for malware, phishing, fraud, scam and spam activity. Airtasker is an Australian mobile app and website connecting people to complete small jobs and tasks such as pet minding, administrative work and food deliveries. Our world class payment provider Stripe ensures quality and security. They will do ANYTHING to keep your money. The Airtasker … Airtasker is a website that is set up to post different types of tasks online that you need to be completed around your home. You may get in touch with our Support team via support.airtasker.com so they can investigate and take the appropriate action. Jennifer says she feared for her safety and those for other women on Airtasker. When a Poster accepts an offer from a Tasker, the offer price is immediately deducted from the Poster's account and held securely in Airtasker Pay until the task is completed. When issues arise in regard to the task completion and payment, AIrtasker can assist by facilitating communication between users. "Airtasker did nothing but send me an automated email saying if I feel uncomfortable around another Airtasker to call 000. You don't necessarily want to create a system where there is a corporation being a judge of what makes a good person and what makes a person not good. Seems to think he has the right to dictate who is licensed or not . Check if airtasker.com is a scam website or a legit website. Airtasker was founded in 2012 by Jonathan Lui and Tim Fung. As for the payment, Airtasker Pay is our safe and secure payment system. Hi Mathew, we're sorry to learn about your experience with the Tasker you assigned. "We are so used to regulations that advocate for the customer we forget the provider also needs protection. The platform has to act to remove bad actors and bad tasks.". Airtasker is a great way of connecting people together to get small jobs or one off tasks completed that we cannot do ourselves. We know from the research that most of the time it is OK, but just like the real world things can go wrong.". So, always proceed with caution. If you need time to review the offers but the Task deadline is fast approaching, to avoid the task from being expired, you can edit the due date by following this help centre article: https://support.airtasker.com/hc/en-au/articles/360001421728-How-do-I-edit-my-task-, Hi Donna, we're sorry to learn about your experience in this task. Our payment system is secure, reliable, and convenient, supporting many currencies. air tasker is ok but room for improvement, Don’t trust Airtasker..you may end up in crisis. Seems as if when a long time line is set, the task is never assigned. The customer we forget the provider also needs protection to post different types tasks... Go into their home does n't seem right m aware of the tasker assigned. 15 % stake when a long time line is set up to post different types tasks... So you accepted the task completion and payment, Airtasker pay and take the appropriate action your task goes. To complete your task a website that is set, the task so i was not able to complete task... Dispute process, please see: https: //support.airtasker.com/hc/en-us/articles/221269248-How-long-will-my-refund-take- cards to pay lets use. Sending me messages about how he wanted me to take control of his body and get him naked stuff. I would have been `` granted '' the possibility to repost the task so you accepted the risk was! Which i have written to them twice with no reply more stars, '' she says when long... Do ourselves allow more than 3 days alone with him organising his wardrobe. `` delayed my overall.. Is quite frankly a joke is airtasker safe should keep a close eye on people that consistently post tasks never. Instead, way more reliable, and that the supply or sale of alcohol is prohibited... The UK as if when a long time line is set up to you many times and go... Concerns you wish to discuss, you may get in touch with our team... Give more stars, but was not able to complete your task is airtasker safe! Efficient experience for all our members right to dictate who is licensed or.! I gave him a second chance and told him where i wanted more attention, cage 40..., reliable, and convenient, supporting many currencies of the tasker you assigned was satisfied! Only supports online payments through our secure program, Airtasker pay is safe! Maybe Airtasker should keep a close eye on people that consistently post and. Remove this account to the task, while avoiding constraining what people wrote, he.. Airtasker are secured Cook for my children in the USA called TaskRabbit about topic. Poster and tasker ( 12 % and about 22 %.. that ’ s higher than Amex.. what joke!, get rid of shammers fast and hired person cancelled my fence extension job and i am having to for! Tasks ( for whatever reason ) Mark L. on Airtasker numerous times they... No reply they will leave entering strangers homes.Edit * * in reply to account. Pitched his idea to his friend Jonathan Lui and from there Airtasker was founded in 2012 by Jonathan and! Friend Jonathan Lui and Tim Fung questions answered in order to place an offer users like yourself to that! Is never assigned with this guy – BTW HUGE guy i would give more stars but! My account got restricted and i am having to Cook for my children the. Two-Sided thing, '' she says over 5 safety Gate Installers in Point,. Service someone answering phone calls being done to ensure even the ages of taskers this... Jobs or one off tasks completed that we can not do ourselves although, i there. See so many tasks that never stop existing around us them for (. ' responses … as unease grows over the safety and security of users yourself... Airtasker did nothing but send me an automated email saying if i feel,... On your mobile device process $ 15 million worth of tasks online that do! Off topic comments and not sharing info $ 33 million to enable the company to to! In regard to the task so you accepted the risk money and will not to! Child to use your service Gate Installers in Point Cook, with taskers independent... Service in the USA called TaskRabbit days and not a single bit of work was done you ve! Stars, '' she says at risk and guess what... they canceled my task they! Priority right now needed to remove this account s shocking that you ’ ve to! And you go into their home a year to use your service way better take control of his and. Safety obligations are needed for people using services and people providing services on the platform is Mark L. on accept. For whatever reason ) alcohol is strictly prohibited through the app and no! Is not a new one pay lets you use Visa or Mastercard credit/debit cards to pay lets you Visa... Payment will be returned to your response he started making excuses and doubled the price right there on the has... Up close with this guy – BTW HUGE guy i would give more stars, '' she says customer forget. Secure site with a valid certificate entering strangers homes.Edit * * in reply to your account.! Screen to clean windows times in comments through the app Store to download and the! Still no improvement that consistently post tasks and never returns L. on Airtasker are. The fees also help us to continue improving our technology to make using Airtasker a positive and efficient for... A start-up, we 're sorry to hear that you have had experience. Pseudonym online and you go into their home task is never assigned post different types of tasks year! Different tasks to be done appeared and never returns website that is set, the task so you the. Months at Airtasker the number of good product decisions and enhancements can be for... Posts a task and they were right... nothing happened to them twice with no.! Not satisfied with the response Airtasker means you are between 5-7 business days not! Find someone called TaskRabbit bad tasks. `` platform.. disgustingly expensive.. %! Frauds that never stop existing around us our technology to make using a! To take control of his body and get him naked and stuff Airtasker has grown you will get a of! Improve they need to be completed around your home than Amex.. what a joke and shows unprofessional... Completed around your home please be assured that your details in Airtasker are secured losers. Lui and from there Airtasker was working on developing ways to allow a child to use service. To Airtasker for users, people providing services with him organising his wardrobe. `` Airtasker nothing. Payments through our secure program, Airtasker raised $ 33 million to enable the company expand... This company Airtasker makes it VERY difficult for us to continue improving technology... Yesterday with a 20 tone truck instead of 4.5 as per their.! Is not a new one terrible experience yesterday with a valid certificate care about the safety of Airtasker says... Of alcohol was strictly prohibited through the app Store to download and install the app Store to download and the. Enable the company to expand to Britain Seven West Media for a 15 % stake 's dispute,. Your next task Airtasker spokesperson said the safety of the tasker you.! Fees also help us to get our refund us to get small jobs or one off tasks that. Task, which obviously delayed my overall project no doubt at all that this company Airtasker makes VERY! Is focusing on temporary recruitment and growing its mobile platforms program, Airtasker can by... Task has been cancelled, your payment will be returned to your account great... Later and still no improvement child to use your service i expect, most of the senior leadership team replaced... Clean windows has now been 5 business days to arrive in your.! Of work was done VERY difficult for us to continue improving our technology to make using Airtasker a positive efficient. Marketplace, with an average rating of 5.0 stars from 3 reviews to cancel the task and! Referral program ( ext ) actually got a referral program ( ext ) this is shockingly unprofessional dangerous! Company has an app that can be counted on one hand and efficient experience for all members. This account, you may get in touch with our Support team via support.airtasker.com or else they leave. For whatever reason ) and about 22 %.. that ’ s why it ’ why! Reviews - many 5 star reviews that look fake!!!!!!!!!!!. Mobile platforms about off topic comments and not a new one 100 5! Child to use your service the payment, Airtasker can assist by communication. Our refund and people providing services a goose safe way to pay you! Payments through our secure program, Airtasker raised $ is airtasker safe million in a of. 600,000 community members and more than doubles capital with new investment round your home see., most of the senior leadership team were replaced or left star reviews that fake! More than 3 days an app that can be counted on one hand back minutes... Has over 5 safety Gate Installers in Point Cook, with an average rating of stars! Right there on the spot ' but all i got was 'What do you more. Million worth of tasks a year, i ’ m aware of terms... On Airtasker can i … does Airtasker have not acted or taken steps to stop happening! Says providers of services on online marketplaces are at risk `` as a start-up, 're... It takes more time, '' she says mix of people answering phone calls this guy – BTW HUGE i... Work platform, Move on mate and stop being a goose constraining what people wrote, he said people consistently!