Hotel front desk agents are at the front lines of a hotel’s overall guest experience, and because of this they occupy one of the most important, highly visible customer service roles in the entire property. Summary Report for: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks. Recommend top dining and entertainment options for guests in the New Cityland area. To do this, the desk agent must maintain a pleasant demeanor and be willing to work with the guest to get the best room possible for their stay. They are working in the front lines of the hotel industry and typically handle most customer issues. Hotel desk clerks are often called upon to handle customer relations and special requests. International Jobs Career Advice Salary Search. Hotel Front Desk Clerks who work for a smaller hotel company with fewer guests can expect a lower hourly wage than a desk clerk that works for a busier hotel with more guests. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Desk clerks often work in motels. The certification is supported by the START (Skills, Tasks, and Results Training) for Front Desk Representative. Employers. A great front desk agent should be smiling 100% of the time. The general term will optimize your job title to show up in a general search … Salary estimates are based on 1,232 salaries submitted anonymously to Glassdoor by Front Desk Clerk … Providing excellent customer service is the most important thing a front-desk clerk does, but the definition of the term differs depending on the type of business where the desk is located. Posted on December 29, 2020 by Employer details Hilton Garden Inn Kitchener/Cambridge. Yes, I know that there are days when we don’t feel like smiling, but an awesome front desk member should be ready to come to work with a smile. Front desk clerks are often the first person a guest interacts with at the hotel, and the last person they see when they check out. Tasks typically involve checking in and … Search Hotel Front Desk Clerk to find your next Hotel Front Desk Clerk job near me. Use these job description examples to create your next great job posting. Your wage depends on type of hotel and region of the province. What should be the qualities of hotel front desk clerk? Occupational Employment and Wages, May 2019 43-4081 Hotel, Motel, and Resort Desk Clerks. Customer service duties in a hotel are … The front desk agent must facilitate this process, make sure all hotel rules are followed and be able to explain what the process is should there be any qu… Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Hotel Front Desk Clerk January 2017–March 2019 Brooklyn Heights Residences, Brooklyn, NY. Hotel Front desk Clerk Full Time; Cape Town; Posted 4 weeks ago; Overview. wouldn't offerwon't offer - Conditional Sentence Type 1 Quiz Room Clerk (hotel & rest.) The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information … A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. Provide a friendly welcoming liaison between guests and the Company to exchange information…. 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Help guests with on island activities. You should have a pleasant and professional disposition with guests and other hotel staff. Search Hotel Front Desk Clerk to find your next Hotel Front Desk Clerk job near me. Hotel Front Desk Clerk responsibilities and duties The responsibilities and duties section is the most important part of the job description. In order to score well in this interview question, an efficient way is to give a list of qualities and skills that are in alignment with the respective position. Front Desk Clerk. Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. These workers will likely also work with other front desk clerks. One of the first employees that guests meet at a hotel or resort is the desk clerk. A typical day for a Hotel, Motel and Resort Desk Clerk … Hotel Front Desk Clerk Jobs. Hotel front desk agents are at the front lines of a hotel’s overall guest experience, and because of this they occupy one of the most important, highly visible customer service roles in the entire property. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. The most genuine and warm smile can cure even the worst of days. $31216 national avg. Browse Products Post Jobs Recruiting Solutions Screening HCM Advertise with Us. 29. Check guest in and out, process … The most important position for this focus is the front desk agent. Responsible for checking guests into and out of the hotel. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. SpringHill Suites by Marriott offers guests an upper-moderate priced casual comfort hotel. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time In my current job as Retail Sales Associate with Bernard Department Store I assist customers with finding apparel that suits them answering questions and ringing up purchases. Hotel Front Desk Clerks may also communicate with guests via phone, handling any problems with the guests’ hotel room. I am a professional with over seven years of customer service experience. They greet, register, and assign rooms to guests of hotels or motels. 28. Front Desk Clerk at a small seaside hotel. $31216 national avg. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. The hotel front desk … Filter by location to see Front Desk Clerk salaries in your area. 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. The biggest part of the front desk agent’s job is the checking in and out of each guest of the hotel. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing … Sort by: relevance - date. Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. Professor Jeanette Jones, Director of Program Lisa Clark. Created for HRC 160 Rooms Division class, Cypress College Hospitality Restaurant Culinary program. Certainly, problems arise around the clock that could require the advice or assistance of a desk clerk. I spoke with three clerks who worked the front desks in various hotels. On a daily basis, Hotel, Motel and Resort Desk Clerks prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Visit PayScale to research hotel, motel, or resort desk clerk hourly pay by city, experience, skill, employer and more. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, … Clerks verify reservations, or affirm whether there are available rooms. See salaries, compare reviews, easily apply, and get hired. GOE: 07.04.03 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81 ONET CROSSWALK: 53808 Hotel Desk … Posting id: 601840452. Salary Information. International Jobs Career Advice Salary Search. Especially in motels, people may arrive at any time of day or night, wanting to check in. Front desk clerks work directly with the public, often in the hospitality industry or in a related field. These professionals are often the first impression that anyone has of a business, whether it's a hotel, doctor's office or other institution. Employers. Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Displayed here are job ads that match your query. Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns. It is important for hotel front desk performers today to understand that the nature of a customer relationship started long before they show up at the front desk. Save Search. Apply online instantly. A new front desk clerk may work with an experienced front desk clerk until they are ready to manage the expected tasks on their own. Concierge services require more advanced customers service skills and knowledge of the local area and its attractions, which will often result in a higher hourly wage. or according to specific area in which employed as Front Desk Clerk (hotel & rest.). Hotel Front Desk [Intro Paragraph] Start your front desk job description with an introduction to your hotel or resort. Hotel Receptionist . In British Columbia, the median annual salary for hotel front desk clerks is $29,198. Job details. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. They essentially check guests in and out, make room reservations and … Hotel Front Desk Agent Job Description. Front desk clerks are often the first person a guest interacts with at the hotel, and the last person they see when they check out. The desk agent is an entry level position which is tasked with greeting each guest upon arrival, checking them in and out of the hotel… Clerks should also expect to possibly work different shifts. Combined, their […] Greet all guests in a … Almost every hotel you may visit will have some sort of focus on customer service and the guest experience. Apply for a Penn National Gaming Hotel Front Desk Clerk job in BOSSIER CITY, LA. 3) Date stamps, … Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. According to the Bureau of Labor Statistics, hotel front desk clerks in the United States earn … I am writing to apply for the Hotel Front Desk Clerk position with Arrowhead Suites. You will be responsible for call in and walk in reservations which … Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including: The average yearly salary for a Hotel Front Desk Clerk is $11.85 per hour. 10 Commandments of Front-Desk Clerks. When people first enter a hotel or motel the desk clerk may be the first person with whom they transact. CareerBuilder. In my current job as Retail Sales Associate with … By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. Ensuring guest satisfaction from the moment a guest arrives at the resort until they check-out. CareerBuilder. In the event of a fire in a hotel, quick and proper action by the desk clerk can save lives and contribute to rapid control of the fire. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Page 1 of 60 jobs. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. This is a complete professional course to train your staff, as well as for individuals who work or plan to work at the Front Desk or in Reservations in the hospitality industry. New hotel front desk clerk part time careers are added daily on SimplyHired.com. If you have a knack for customer service and work experience in the hotel … Summary Report for: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks. Hotel or Motel Front Desk Clerk . Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting … 1. 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LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. The important aspects of a front desk performer are to listen, care and connect in ways that … A Hotel Front Desk Clerk is the first point of contact for hotel customers. Save Search. Having worked as a Hotel Front Desk Clerk at the Royal Hotel in Dubai for more than 3 years, I am fully adept at all aspects of the job. Mitigate guest issues while providing excellent customer service. Salary Information. Hotel Front Desk Clerk Jobs. Some hotel clerks are only responsible for checking in and checking out guests, whereas other hotel clerks also offer concierge services. As guests check in, there will usually be a process that requires a credit card deposit and the signing of a registration card. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. The low-stress way to find your next hotel front desk clerk part time job opportunity is on SimplyHired. Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. 1) Performs any combination of following duties for guests of hotel or motel: Greets, registers, and assigns rooms to guests. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. Hotel Front Desk Clerk . Browse Hotel Front Desk Clerk jobs and apply online. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Some hotel chains may prefer a Hotel Front Desk Clerk with more experience, whereas others find it acceptable to hire candidates with minimal experience and train in-house. Process all check-outs including resolving any late…. There are over 879 hotel front desk clerk … 27. 2) Issues room key and escort instructions to BELLHOP. Read my recent article “Your Million Dollar Smile” Hotel clerk salaries can range between $7.25-$22.85 per hour, depending on location, hotel brand and the expected tasks of the hotel clerk. Hotel Front Desk Clerk new Colusa Casino Resort 3.5 Colusa, CA 95932 Resolves or refers to Front Desk Supervisor all guest concerns, complaints or suggestions in order to provide superior hotel service. Cubana Hotel New Cityland, CA Front Desk Clerk Manage front desk tasks for a 350-room full-service boutique hotel. I am a professional with over seven years of customer service experience. Posts charges to guestrooms, verifies credit cards, balances bank at the end of the shift. Tip: Enter your city or zip code in the "where" box to show results in your area. Ah, the front desk clerk at a hotel. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. I am writing to apply for the Hotel Front Desk Clerk position with Arrowhead Suites. That means they tend to have the most info and some of the best stories. Checking guests into and out of the hotel as well as answering … Job details. Hotel Front Desk Clerk job title A great job title typically includes a general term, level of experience and any special requirements. National Occupational Classification (NOC) 2011 - Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. Night Audit/Front Desk Clerk AmericInn by Wyndham - Valley City, ND AmericInn is a mid-scale hotel chain with hotel locations nationwide. Most hotel clerks will receive on-the-job training in the first few weeks in the position. Front desk clerks working in large hotels will likely work with guests at the front desk for their entire shift. Hotel Front Desk Job Description Template. While you're here, why don't you post your job to Indeed! Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. The online program presents general hospitality knowledge and soft skills needed in the hospitality industry, along with concise instructions for training new or prospective employees on how to perform 16 key tasks correctly. In smaller hotels, or during the winter season, a front desk clerk may work alone and may also perform more varied roles, including administrative work. Hotel Front Desk Clerk jobs. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. If you are looking to fill a similar role that is not a Hotel Front Desk Clerk, you might find one of these related job description samples to be useful: Need help writing a job description for a specific role? Best stories job Bank in and … Summary Report for: 43-4081.00 - hotel Motel. Part of the hotel Front Desk Clerk job title typically includes a general term, level of experience and special! College hospitality Restaurant Culinary program near me posted 4 weeks ago ;.. Following responsibilities: Hey there Created for HRC 160 rooms Division class, Cypress hospitality. Service and fosters positive relationships with guests at the end of the best stories receive and merchandise... Courtesy to users of this site much more than 9 years in the `` where '' to! Checking guests into and out, process … Created for HRC 160 rooms class... 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