permissible in your workplace or jurisdiction. A checklist of room readiness is shared between the guest room supervisor and the guest room attendants. Customer service includes plenty of clerical duties, including answering phones and taking accurate messages, distributing packages and mail, and checking on the scheduling of building facilities. It is not intended to Tasks include: Service hotel public areas to the required standard Use a checklist and sign off on areas completed Report any maintenance issues Respond to … Inspection of Public area such as lobby , restaurants , corridors , pool side etc to ensure the area have been maintained as per SOP, GO DIGITAL TODAY Convert your paper checklists into digital forms, Scan this QR code to use this paper checklist on your smartphone or tablet. Get the right Public area attendant job with company ratings & salaries. Download Full PDF Package. Public area toilets are to be thoroughly cleaned daily during the night shift. Our company is looking for a Public Area Attendant to join our team. Tags: Tags Cleaning Companies Facility ManagementDE Hotel Hotel Rating. How to get your housekeeping management team in tip-top shape. Public Area Attendant. Jan 19, 2017 - HSK 004: To record on daily basis public area attendant's assignments. Download PDF Package. Description. Lighting was adequate, and of perfect working order, no burned out bulbs. Walls and ceilings were free of spots, dust and debris. Service the public areas of the hotel to the required standard whilst attending to the needs of guests and the hotel. Gymnasium Work machines - need to clean Floors - needs moping Windows - Clean • public area corridors • private area corridors . Hotel Public Area Checklist. Best Places to Work 2021 NEW! Cordon off the area that needs to be clean (if needed) 4. House telephones functioned properly; Scribbling Pads/Pencils were available. Hotel public area attendant should be able to; Stand and walk throughout the shift for up to eight working hours. Cleaning the Check-In Room. Hotel lobby was attractive in design, in good condition, free of dust and debris. After this period it requires a monthly fee. Public restrooms urinals, toilets and tank in good condition; seats not loose, free of spots, debris and stains. Furthermore, public area attendants promote a positive image of the property to guests and they must be pleasant, honest, friendly and should be able to address customer requests and problems. Objective: To record on daily basis public area attendant’s assignments. or other applicable laws. What innovative things are you doing in your housekeeping program? Page 2 IMPORTANCE OF PUBLIC AREA CLEANING The public area in hotel comprises the ‘front of the house’ such as entrance, lobbies, lounges, the front desk, guest corridors, banquet halls, bars, elevators, leisure area like swimming pools, spa, health club. 3. ===== SAVE TIME TO PERFORM MORE URGENT TASKS Inspections of hotel common areas can be done quickly and easily. HOUSEKEEPING OPERATION: CLEANING PUBLIC AREAS 1. Public restroom countertops were in good condition, free of damage, sinks were dry and free of spots, stains and hair. Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. The user needs to sign ‘in’ and ‘out’ on the key loan book for requesting and returning the keys. Complete AM or PM public area attendant checklist. STANDARDS. LEARNER'S MANUAL HOUSEKEEPING (ROOM ATTENDANT) investing in nepal's future THE HITT PROGRAMME. Visit www.iauditor.com, Pool Side -Toilets - Ladies - Clean - Gents - CleanSurrounding areas - Vacuuming have to be done near pool chairs Wooden Doors - Need polishing Glass doors - Need to wipeDoor panels - Dusting neededCarpets - Need repairStairs - Need to mop, Gymnasium Work machines - need to clean Floors - needs moping Windows - Clean Window blinds - CleanDoors - Needs polishing, Spa Treatment rooms - CleanToilets/ bathrooms - Renovation on progress, Emergency Exit Stair casesSweeping, moping as well as dusting have to be done, Guest Room Floor Corridors Carpets - Vacuuming have to done Picture frames - Dusting have to be doneCorridor furnitures - Needs vacuuming in corners of sofa sets and chairsTables have to be cleanedWall / Wooden skirtings - Needs paint touch up in some area of the wall , wooden skirtings dusting have to be done Window glass/ Panels - Glass need to wipe as well as panels needs dusting Corridor Wooden frames / doors - Polishing have to be done, BOH/ Pantries/ HK storeNeed to set up guest amenities and linenDoors have to be kept closed at all timesDescrepancies of store need to be reportedImmediately, Elevators - Landing areas need to mop as well as polishingGuest elevator mirrors and floor need to cleanDusting have to be done Service elevator areas landings have to cleared from garbages, Meeting Rooms / Temp: Buffet RestaurantsCarpet - needs vacuuming Table base - needs polishing Windows/ panels/ sun blinds - CleanElectric items - Lamp shade need to fixService tables - Clean, Ground floor Corridors Passages - To be cleared all items from passages leasing to emergency exitsDoors - need polishing Admin office doors lock need to fix, Reception / Back Office Areas - Under Renovation Check in counters areas - Furnitures needs Polishing , stain spots from sofas have to be removed, Assigned to Public area attendant as well as informed Pool area attendants, Task given to HK order taker and HK attendants. 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